Original topic:

Group messages not working

(Topic created: 06-15-2021 08:07 PM)
Luvy210
Astronaut
Options
Galaxy S21
Ever since the last update, my group texts aren't working. I, instead,  receive the text message to the person's individual text thread,  then I have to restart my phone 2 or 3 times before it will download in the group chat.  I already talked to T-Mobile, & its not a carrier issue. 
4 Replies
LONNIEBX12
Cosmic Ray
Options
Galaxy S21
Check the group mms feature in your messages settings and make sure it's turned on
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Luvy210
Astronaut
Options
Galaxy S21
It is
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userTa7Eg6FzVL
Asteroid
Options
Galaxy S21
I have a similar post about group chat settings The S21 has group chat toggle deep in it's settings. Setting>Multimedia messages > Group conversation. This used to be a toggle on the conversation menu.

Is turned on[blue]? and not working?
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Luvy210
Astronaut
Options
Galaxy S21
Yes. I have that on. When I contacted T-Mobile (my carrier) they checked everything on their end and there's nothing wrong with the network. All my other texts work fine, it's just my group message, and it happens usually in the afternoon - early evening. They said it was a device issue. It started when I did my last phone update. Screenshot_20210617-150806_Messages.jpg
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