So I recently purchased a Galaxy S21+ and turned on HEIC/HEIF as the default image format when taking pictures. I also enabled Auto Convert (to JPG) when sharing images. The auto convert seems to work when sharing an image to msging or chat apps but when I share to the native Gmail app they are attached as HEIF files and not JPG images. To me that seems to be a bug. If I'm emailing pics to someone without HEIC/HEIF capabilities then there are too many extra steps to convert and attach JPG images to an email. I'm hoping this can be addressed as a fix in a future update. Can anyone else confirm the same issue?
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I do realize I can convert them but that totally defeats the purpose of the auto-convert function. And with storage not being expandable now I not only have extra steps but also have extra copies of the same image taking up more space and then I need to delete them afterwards. Not very efficient when it doesn't work.
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
