So two days ago I woke up to S21 having not charged at all after plugging it in that night. When I tried to charge it, it gave me the moisture alert. I put the phone in front of a fan for an hour and still nothing. Went out of my way to clean the charging port but still nothing. Brought it into my carrier and they referred me to a repair shop. The repair shop told me it could be the port but they've been having several people come in and ask them to fix the same issue for a few days and they think it may be the software. Has anyone else experienced this issue recently? I understand if I've done something incorrect but I don't remember my phone getting wet in the slightest. If anyone has found a workaround for the alert then I'd be very interested to see what worked for you all. Thanks in advance.
If you have tried the steps listed here with no success, repairs would be recommended: https://www.samsung.com/us/support/troubleshooting/TSG01001449/
You are welcome to visit your local uBreakiFix for walk-in repair services.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.