Hi Sun, that works on my S21+ But when I pick the gear icon on the S21 and go to Home Screen, there are NO GRID options. I am doing the exact same on both phones. There are grid options on the S21+ but NOT on the S21
do you have any screenshots?
are you using any 3rd party launchers?
have you tried to open the settings in safe mode?
i'd submit an error report on samsung members app > + button > error report if the options are not available in safe mode either
Hi, no I am not using any 3rd party launchers. I did put the phone in safe mode, with the same results. (no grid options in home screen)
I have 3 screen shots.
S21 safe mode
S21 normal mode