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‎05-10-2025
11:11 PM
(Last edited
‎05-12-2025
08:38 AM
by
SamsungMatt
) in
How do I know if my S21 Ultra phone is rooted? I purchased it refurbished and unlocked on Amazon. I have One UI 6.0 Android 14 software. I update the software and it says the current software is not compatible. Go to a customer service center. Help if anyone has any advice! I don't know if a factory reset will allow me to update to 6.1 Android 15 and wait for One UI 7.
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‎05-10-2025 11:22 PM in
Galaxy S21Anything else and it will be a none US model.
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‎05-11-2025 08:19 AM in
Galaxy S21- Mark as New
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‎05-11-2025 09:52 AM in
Galaxy S21They will be able to flash the proper software on the device.
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‎05-11-2025 08:23 AM in
Galaxy S21