New Samsung Galaxy s21 - initially set up with Smart Switch to transfer over data from old Samsung phone.
I noticed apps like Facebook and the Messages/Texting app kept crashing upon trying to open.
Tried to check for software updates, checked for application updates, checked the applications settings & device optimization as recommended in other community posts
Backed up my info, factory reset the phone, the only info I transferred was contacts from my Samsung account & the issue is still happening.
All apps up to date, all software is up to date. Anyone else receiving these consistent issues? Could this possibly be my device & may need a replacement?
Mainly posting here to get the word out & see if this a bug that Samsung needs to push a fix for in a new patch.
Other than these issues, the S21 has been working smoothly & accurately. Will report back with any additional issues.
I've discovered an annoying bug with new s21 plus I just bought. While scrolling Facebook feed, it often suddenly jumps back to home screen. Real annoying.
@mojomojo head to Battery and device care in your settings menu. In the top right corner you should see a bar graph; select that. You should be able to see a list of apps that recently crashed in the next window. Are any of the apps you mentioned listed there?
@mojomojo yeah I know I would be frustrated as well. It's hard to pin down issues like this remotely. It could be the apps themselves, and an incompatibility the app developers will likely fix in short order. It could be the phone, but as it is brand new that isn't a likely option imho. Start by clearing the app data for the apps in question. If that doesn't work, try uninstalling and then reinstalling.
