Original topic:

Mobile data not working

(Topic created: a month ago)
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VoidedJaguar164
Constellation
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Galaxy S21

I've had nothing but trouble since the last update. I have to be at home connected to Wifi to be able to do anything. If I'm away from home and not connected to Wifi, nothing works. It shows 5 bars of 5G one second, the next the no sign(:prohibited:) pops up and it says "Searching for Network" or "Emergency Calls Only". I can't use any apps that require data. Sometimes I can't even send a text message. When it shows 5 bars of 5G I can go into my phone status and check my signal strength, and the signal is weak, although I've got 5 bars. I've never had any problems until the update. Now I'm getting a new phone because my current phone is pretty much unusable. 

2 Replies
Mujibar
Black Hole
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Galaxy S21
That sounds like a carrier issue. Have you checked with your cell service provider?
meself
Honored Contributor
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Galaxy S21
Refresh the network in connection also clear the phone cache
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