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Multimedia Messages not working

(Topic created: 01-15-2024 07:04 PM)
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userSilverHead3962
Cosmic Ray
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Galaxy S21

Hi, anyone else having issues sending texts to a group or media & getting an error saying Multimedia messages not supported by network? Didn't change anything, woke up this morning & not working on all 3 of our phones all the sudden, 1 iPhone & 2 Samsung...checked all connections & restarted our phones.

14 Replies
shenana
Constellation
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Galaxy S21
How do I get my multimedia messages back I am in the nursing profession and I have a have this to communicate with my administrator and coworkers
userSilverHead3962
Cosmic Ray
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Galaxy S21
I would like mine back too!! worked fine yesterday
Summest
Comet
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Galaxy S21

On Wifi or Cellular?

I did find this online:

How to fix MMS issues on Android
  1. Check the attachment size. First, check the size of the attachment that you want to send or receive. ...
  2. Restart your phone. ...
  3. Check your network connection. ...
  4. Turn on mobile data. ...
  5. Toggle auto-download MMS. ...
  6. Clear data in the Messages app.

I haven't seen this issue myself. 

Summest
S24 and S21.
userSilverHead3962
Cosmic Ray
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Galaxy S21
I did all of that...and why would it affect 3 phones at the same time? So wierd & down right annoying 🙄
Summest
Comet
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Galaxy S21

All three on Wifi?  All three on same data plan?  Only common thread I can see from my house.

Summest
S24 and S21.
userSilverHead3962
Cosmic Ray
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Galaxy S21
Just 2 but apparently we all use Verizon celluar towers.
userSilverHead3962
Cosmic Ray
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Galaxy S21
and it happened on both wifi & cellular
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Summest
Comet
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Galaxy S21

Same data plan?  Maybe try Google Voice texting as a test?

Summest
S24 and S21.
userSilverHead3962
Cosmic Ray
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Galaxy S21
I just reset my network & nope...nothing, arrrgghh