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JUMP TO SOLUTION Solved

Original topic:

My Files Not Showing System and Hidden Files

(Topic created: 07-25-2021 07:10 AM)
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AYColumbia
Halo
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‎07-25-2021 06:53 AM (Last edited ‎10-22-2023 04:47 PM by Samsung Moderator ) in 

Galaxy S21

The My Files app isn't working right. I no longer see the hidden and system files even though I have the setting enabled to show them. 

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bill-e
Cosmic Samsung Care Ambassador
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‎07-25-2021 06:56 AM in 

Galaxy S21

Try clearing the My Files app cache

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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AYColumbia
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‎07-25-2021 06:58 AM in 

Galaxy S21
I just saw a feature that I haven't seen before and the default setting is what is the cause. At the top is a "grouping" setting that defaults to Essentials. I needed to change this to All to then see all my files.
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bill-e
Cosmic Samsung Care Ambassador
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‎07-25-2021 07:10 AM in 

Galaxy S21

Yep, that confused me for a minute when I first used My Files.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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