JUMP TO SOLUTION Solved

Original topic:

My Files app not logging into OneDrive

(Topic created: 07-23-2025 01:16 PM)
888 Views
Madrex01
Constellation
Options
Galaxy S21

Samsung, My Files app has Microsoft OneDrive login issue after Microsoft Authenticator password autofill was disabled by Microsoft this month. It no longer logs in to Microsoft OneDrive and displays No files message for OneDrive in My Files. I am able to get to the files in Microsoft OneDrive app.

1 Solution


Accepted Solutions
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S21

@Madrex01 This has been reported several times in this discussion area. And there is no need to make multiple posts. 

You can uninstall all My Files updates to get it to work. 

Before you do that, I would recommend that you file a bug report with Samsung via the Members app -> Support -> Send feedback. 

View solution in context

2 Replies
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S21

@Madrex01 This has been reported several times in this discussion area. And there is no need to make multiple posts. 

You can uninstall all My Files updates to get it to work. 

Before you do that, I would recommend that you file a bug report with Samsung via the Members app -> Support -> Send feedback. 

NixieLake
Asteroid
Options
Galaxy S21

The problem with this solution is that it's not possible to uninstall updates to the Samsung My Files app. What options do we have if all the reports of this problem are older reports with out-of-date solutions?

0 Likes

Type a product name