My restart option popups on my screen when not doing anything on the phone

[king97jj]

My restart option popups on my screen when not doing anything on the phone

[meself]

The power screen pops up or what you mean by restart appearing

[Samsung_Moderator]

Hello king97jj, I understand your frustrations about your device getting a restart action popup on your screen. Have you tried your device in Safe Mode to verify that there is not a third party app causing the issue: 

https://www.samsung.com/ca/support/mobile-devices/safe-mode-on-your-galaxy-device

I also recommend trying a factory data reset, please be sure to back up your device before the restart:

https://www.samsung.com/us/support/answer/ANS10002030

If you are still experiencing the popup issue then I recommend that you visit a certified service center:

https://www.samsung.com/us/support/service/