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07-04-2022
01:44 PM
(Last edited
4 weeks ago
by
SamsungRei
) in
I did the system update on my samsung s21 ultra July 2nd and now I cannot receive or make phone calls. I have tried everything and so has at&t what do I do?
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07-04-2022 02:05 PM (Last edited 07-04-2022 02:05 PM ) in
Galaxy S21That's what I was afraid of. You have an international phone and we've had lots of users complaining about the same issue and we've not been able to suggest anything that fixes it. This is a Samsung US forum so there is no Samsung support for non-US phones. You'll need to contact the regional Samsung for your region. To determine what country your phone is for, use this link to determine the CSC code for your phone. https://ihax.io/samsung-csc-codes/
Keep checking it with us in the event someone reports a way to fix this.
Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3 (VZW)
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07-04-2022 01:51 PM in
Galaxy S21What is the phone part number?
Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3 (VZW)
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07-04-2022 01:52 PM in
Galaxy S21- Mark as New
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07-04-2022 01:55 PM in
Galaxy S21Settings->About Phone then post the model number.
Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3 (VZW)
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07-04-2022 01:56 PM in
Galaxy S21- Mark as New
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07-04-2022 02:05 PM (Last edited 07-04-2022 02:05 PM ) in
Galaxy S21That's what I was afraid of. You have an international phone and we've had lots of users complaining about the same issue and we've not been able to suggest anything that fixes it. This is a Samsung US forum so there is no Samsung support for non-US phones. You'll need to contact the regional Samsung for your region. To determine what country your phone is for, use this link to determine the CSC code for your phone. https://ihax.io/samsung-csc-codes/
Keep checking it with us in the event someone reports a way to fix this.
Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3 (VZW)
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07-04-2022 02:41 PM in
Galaxy S21