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JUMP TO SOLUTION Solved

Original topic:

New phone unable to connect the Samsung Gear watch

(Topic created: 02-27-2021 03:18 PM)
truckerwife
Astronaut
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‎02-27-2021 03:03 PM (Last edited ‎03-04-2021 11:14 AM by Community Manager ) in 

Galaxy S21

My gear watch won't connect to my new phone it just says unable to download unexpected error...any ideas???

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4 Replies
bill-e
Samsung Care Ambassador
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‎02-27-2021 03:18 PM in 

Galaxy S21

If you talking about the original Gear with the camera?  Same here.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor
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truckerwife
Astronaut
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‎02-27-2021 03:20 PM in 

Galaxy S21
yes that's the one....
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SelfProclaimedBest
Red Giant
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‎02-27-2021 04:44 PM in 

Galaxy S21
watch frimware need an update maybe? s21 is andriod 11 platform, I do not have a watch so IDK for sure, but, I've seen loads of watch issues, connections, etc.. with 11 so...
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Solution
user751201tmO21
Honored Contributor
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‎02-28-2021 06:32 AM in 

Galaxy S21
Read another post their 700 (8 year old watch) doesn't sync anymore ... it's all about compatibility and obsolescence : )
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