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[OFFICIAL] Samsung GalaxyS21 MEGA-THREAD

(Topic created: 01-31-2021 01:22 PM)
Samsung Team
Community Manager
Community Manager
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Galaxy S21

The all new Galaxy S21 family has arrived and we couldn't be more excited about our new flagship devices!

This is the *official* Galaxy S21 family reaction thread. What features do you like the most? Got any sneaky tips or tricks that might help out other users? Just want rave about the new device?

Drop all of your comments, reactions and speculations below! 

Screen Shot 2021-02-25 at 6.29.02 PM.png

Some quick highlights...

Galaxy S21/S21+

  • New, vibrant colors
  • 12MP Rear Ultra-Wide Pro Camera System
  • 8GB RAM
  • Advanced chipset
  • Super fast 120Hz refresh rate
  • Up to 256 GB of internal storage
  • Available for purchase NOW!

Galaxy S21 Ultra

  • Upgraded Quad Camera System
  • 108MP Camera Sensor
  • Bold new design
  • 5,000 mAh Battery Capacity
  • 6.8" Quad HD+ screen w/Dynamic AMOLED 2X Infinity O-Display
  • 12GB RAM
  • Available for purchase NOW!

Galaxy-S21-S21-plus_Infographic_main-768x1313.jpgGalaxy-S21-Ultra-Infographic_main-768x1313.jpg

More information: Galaxy S21/S21+, Galaxy S21 Ultra

-Samsung Team

415 Replies
Mtiede
Comet
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Galaxy S21

Mine fingerprint is difficult to read sometimes because my skin is so dry.  Just as a test, try moistening your thumb (I just lick it or rub the thumb and finger together a few times).  The touch the sensor.  Does that work better for you.  A moistened thumb works every time for me.  And with the UI 3.0 it seems to work even quicker than before.

 

Good luck.

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VerbumVeritum
Samsung Care Ambassador
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Galaxy S21

@Mtiede there is a chance I removed it, so you maybe right. I've been removing the preinstalled film protector since they have been putting them on, it's second nature now. 

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Gladiolus
Astronaut
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Galaxy S21

sounds like your devices you gotten are defective try contacting Samsung or your carrier about it to receive another phone & hopefully that one isn't defective

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user62D8cFX6rC
Constellation
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Galaxy S21

I normally would think that but my wife also received the same phone the same day with similar issues

VerbumVeritum
Samsung Care Ambassador
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Galaxy S21

@user62D8cFX6rC was it packaged with the other phone? Damage could have been sustained. 

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user62D8cFX6rC
Constellation
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Galaxy S21

we did get them in the same package but everything was in great shape.

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VerbumVeritum
Samsung Care Ambassador
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Galaxy S21

@user62D8cFX6rC it just seems strange to me that you're having so many issues with a brand new device; it definitely isn't the norm. It's ultimately up to you how you want to proceed. I know it's very frustrating. 😭

VerbumVeritum
Samsung Care Ambassador
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Galaxy S21

@user62D8cFX6rC it definitely sounds like your device was dead on arrival. My S21 Ultra is a beast of a phone and I have been very happy with it. I suggest you contact where you purchased it for a replacement. 

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user62D8cFX6rC
Constellation
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Galaxy S21

you have the ultra which I have read is a beast! lol I should get that one and see how it fairs.

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alirz212
Astronaut
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Galaxy S21

yup same here..I'm frustrated with the fingerprint scanner on my s21 ultra. I upgraded from s20+ hoping the new fp scanner would resolve my issues with the s20 but no. same problems.
read errors, fingerprint doesn't match, cover the entire sensor messages all the time
I'm afraid I'll be returning this phone.

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