Original topic:

One ui 4.1 update on s21 ultra causes home button and back button to not work

(Topic created: 01-16-2022 06:27 AM)
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MrEllison
Asteroid
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Galaxy S21
Well I recently updated to one ui 4.1 and I cannot use the home or back button. It was working perfectly fine before the update. 
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user365170tdJ15
Honored Contributor
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Galaxy S21
Unclear what "jacked up" refers to.
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mrsKreed
Asteroid
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Galaxy S21
So ..I can't use my home button..so if I'm in an app. And hits the home button..my phone just freezes
user751201tmO21
Honored Contributor
Options
Galaxy S21
.
go to "Navigation Bar" settings and be sure the settings are as you wish
userM96eeAXRMW
Astronaut
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Galaxy S21

They are, so how does this help?

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useriecZ7IHHFp
Astronaut
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Galaxy S21

Yes. I have a note 10 as well and that's exactly what mine is doing. 

userbKQ4kRUrwY
Cosmic Ray
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Galaxy S21
Not sure.. Maybe that's why T-Mobile has been behind rolling this out. Very buggie.
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userM96eeAXRMW
Astronaut
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Galaxy S21

I have AT & T and can't use my home or backwards keys, plus it freezes all the time.

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userbKQ4kRUrwY
Cosmic Ray
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Galaxy S21
Clear your system Cache first. if that doesn't help you may want to factory reset the phone. I had to do this with android 11 on my Note 10 plus
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mrsKreed
Asteroid
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Galaxy S21
Will try. Thanks
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Matt1222
Asteroid
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Galaxy S21
Good suggestion, but unfortunately this doesn't fix the issue.
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