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Original topic:

Online order Issues

(Topic created: 01-15-2021 03:16 PM)
RonC2
Astronaut
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Galaxy S21

I've been trying to purchase a S21 Ultra,with accessories. No luck. Due to high volume, Samsung tells me I keep getting bounced out. 

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361 Replies
Patriot1776JG
Supernova
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Galaxy S21
welcome. I'm sure you will
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Galaxy S21
Did you order a special color? Those were expected to take another 4-6 weeks.
userMz5LgeqxEL
Asteroid
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Galaxy S21
I did not. standard phantom black...unlocked
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Ellin
Comet
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Galaxy S21
I pre-ordered on Jan 22, Ultra with 256gb from bestbuy still waiting!
Laqnda82
Cosmic Ray
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Galaxy S21
yes I am waiting in my pre-order as well. I placed my order on 14 Jan. I have not received an update as of yet. it o my states that it is suppose to ship by Feb 12. I ordered the phantom brown, which is a made made order cell phone.. So I'm just waiting..
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Pheno
Asteroid
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Galaxy S21
I did a preorder through best buy for the s21 ultra and 3 weeks after release im still waiting on my phone. Best buy says there waiting for shipment from Samsung.... So Samsung whats going on with the phones why aren't yall releasing the s21 ultra 512 gb. I need answers!!!!!!!!!
Patriot1776JG
Supernova
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Galaxy S21
depending on your color choice, some were on back order, even from Samsung direct
Pheno
Asteroid
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Galaxy S21
Patriot 1776JG thats crazy... So what about the promotion that Samsung is running. By the time I get my phone the promo will be over...........
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Ellin
Comet
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Galaxy S21
I got the promo through bestbuy on day off purchase but now still waiting for the phone
Ellin
Comet
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Galaxy S21
I ordered s21 ultra 256 from best buy on Jan 22, salesman said it would be in on 29th, website ATM says processing, and when I go deeper into their website it actually says unavailable, I've made several calls and spoken to lives chats and bottom line, I believe it's on samsung, bb, hasn't received delivery, btw, bb website also shows the unlocked versions are expected next Friday but nothing about carrier versions😢