Original topic:

Order Issues and Samsung Not Helping

(Topic created: 11-09-2021 07:49 AM)
usersx6bsH5WMM
Constellation
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Galaxy S21

Anyone else have success getting to someone at Samsung who can help with an order that was placed over two months ago, had three different expected delivery dates, but has never been shipped? I was charged for the order almost a month ago. Last week I spoke with a supervisor who said he would put in a cancellation, and that I would get an email to confirm this. I never got that email and called today to ask about it, where someone else just talked me in circles. Who can actually give me an answer and cancel the order and issue a refund?

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usersBBjhrW20N
Asteroid
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Galaxy S21
I am in the exact same boat. Did they cancel your order?
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