Original topic:

Past received texts disappeared on new S21 Ultra

(Topic created: 10-18-2021 08:24 AM)
Galaxy S21

Just got a new S21 Ultra a few days ago and all seemed well after the requisite few hours transferring data, downloading apps and fixing settings. Today, I noticed that ALL RECEIVED texts from individuals have disappeared. Only my outgoing texts are still there. Also, if someone sent a text with an attached photo, those show up but nothing else in the conversation. Group conversations seem to be OK. What the heck is going on?  Though I could try to restore from the backups from a few days ago, I then lose all of my messages from the last few days, plus I have no idea why this happened and if it will happen again. I have cleared caches on the Messages app and restarted the phone four times. Thoughts or suggestions? Thanks. 

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