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Original topic:

Phone not registered on a network

(Topic created: 09-27-2021 06:13 PM)
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jon7
Astronaut
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Galaxy S21
When I try to make a phone call my phone won't let me call out and I'd saying that I'm not registered on a network can only make a emergency calls.  

Can anyone give me any advice on what to do about this?

I am a straight talk customer and had service with them for 4 months now and thus is happening. 
19 Replies
jon7
Astronaut
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Galaxy S21
Sorry I keep forgetting about the permissions it's open now
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DanG92263
Honored Contributor
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Galaxy S21
Yeah, go to Verizon.
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User_name
Black Hole
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Galaxy S21

what's your current software version? about phone > software info > last 4 characters of build number

jon7
Astronaut
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Galaxy S21
Auh9
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User_name
Black Hole
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Galaxy S21

check with verizon if that's the current version, im on AUGQ

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Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S21

Hello there!

 

This could be an issue with the SIM Card not connecting to the carrier's network.

 

If anyone else is still having this issue, I would recommend reaching out to your carrier for further assistance with this.

 

DanG92263
Honored Contributor
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Galaxy S21
Regardless, I would call Verizon or visit a Verizon store for assistance.
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jon7
Astronaut
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Galaxy S21
OK I'll go and try to see them tomorrow
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Galaxy S21
Call your provider, if it's verizon, their service is still tripping even though they not saying it
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Anonymous
Not applicable
Options
Galaxy S21
Settings
Connections
Mobile network
Network operators.

Settings
About phone
Software information
What is your service provider software information.

Settings
Apps
Show system app
Search for network
Clear data of all related app
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