Original topic:

Phone supposed to be unlocked, received a phone locked to AT&T

(Topic created: 02-29-2024 05:45 AM)
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ableS21U
Astronaut
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Galaxy S21

When I bought my phone, the description said it was "fully unlocked" and it is but when ever i boot it, the at&t logo still appears like it is still with its carrier, I've never had this problem but if anyone has answers, I would greatly appreciate it.

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11 Replies
ableS21U
Astronaut
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Galaxy S21
Ah, so this phone was with at&t at one point but then later unlocked so it's still affilitated with AT&T? Software wise?
usermzeJaY3BsM
Black Hole
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Galaxy S21

As for the model number, this does not change when you unlock a carrier locked device.  If the device leaves the factory with a U at the end, there is no way to change that to a U1, despite the device now being unlocked, and usable with any carrier.