Original topic:

Picture in picture popup bug when using keyboard

(Topic created: 07-14-2021 06:58 AM)
userssnn4Zabh2
Constellation
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Galaxy S21

Picture in oicture bug

 

 When ever I use picture in picture then I open the keyboard the Picture in picture pop up and I experience a bug, it pops up again and again for 2 to 3x sometimes 5x straight everytime I opened the keyboard I use Gboard but also tried samsung keyboard still the same, I tried safe mode, factory reset, wipe device cache,reinstall apps, all apps I encounter the bug everytime I use PiP i see black screen. See pictures whenever I use the keyboard the PiP bug happens like the onein the picture it happens 4 to 5x straight before it goes back to normal before I can type again

I use messenger, duo even youtube it happens as long as using PiP

How to fix? 

 

 

Screenshot_20210714-215209_Gallery.jpg

Screenshot_20210714-215216_Gallery.jpg

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2 Replies
LongHiker
Samsung Care Ambassador
Options
Galaxy S21

@userssnn4Zabh2 it is unclear from your photos what you are experiencing. The photos you posted seem to be a screenshot of a screenshot open in the Gallery. The photo strip and Gallery controls may be covering up what you are trying to show. 

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Blue7
Red Giant
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Galaxy S21

submit an error report via samsung members app > + button > error report when it happens again 

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