Original topic:

Picture messages

(Topic created: 07-01-2021 07:50 PM)
tbaker329
Astronaut
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Galaxy S21
S21u  4 days old

Updated, no wi-fi calling off, mobile data on

Phone is not able to send picture messages?!?!
Please help
4 Replies
bill-e
Samsung Care Ambassador
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Galaxy S21
Have you changed carriers with the new phone and if so are you sure that your plan supports MMS?
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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tbaker329
Astronaut
Options
Galaxy S21
I got the phone and att all at the same time
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bill-e
Samsung Care Ambassador
Options
Galaxy S21
Can you give AT&T a call and check to see if the mms service is enabled so we can rule that out? AT&T will also be able to provide tech support.
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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tbaker329
Astronaut
Options
Galaxy S21
I will. Thanks
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