Iris unlocking is faster than facial recognition, more secure, works in the dark, regardless of wearing a mask, and usually regardless of wearing glasses.
Facial recognition does not work in the dark, or if wearing a mask,
Fingerprint recognition does not work with dry skin or gloves.
Dropping iris scanning is like getting a new 70" smart TV in 2021 that only supports 1080p. If people weren't using it, it's because they didn't know about it.
By the way, I did search for any previous post on this, and didn't find any. The site does not allow searching a specific forum, only everything, and did not allow only showing results with all keywords. All the results I found were for other models.
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Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Since iris scanning doesn't mix well with sunglasses, some regular Rx glasses, and some contacts, there are large swaths of the world population that couldn't use iris scanning easily 100% of the time. Plus numbers of the complaints about eye discomfort. Samsung must have decided continued investment wasn't worth it WAY back between the S9 and the S10.
