Original topic:

Pop up chrome ad when any app opens

(Topic created: 06-15-2022 06:39 PM)
SexyredT
Astronaut
Options
Galaxy S21

Hope this post doesn't get deleted. But everytime i open any app whether it's the phone, messaging, etc a chrome browser or even a Samsung browser will open up with an ad. I'm not sure where it's coming from I've looked into everything i downloaded. It seems like malwire or something but I'm not sure




7 Replies
seattleslim
Astronaut
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Galaxy S21
Pop up adds turn-on??
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Serayah
Cosmic Ray
Options
Galaxy S21
It's a possibility you downloaded an app that has malware on it. You can confirm this by putting your phone into safe mode and see if it still happens
0 Likes
-Angel-
Astronaut
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Galaxy S21
Your right that happened to me once
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user0j5twKvOjC
Astronaut
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Galaxy S21
I am going through this today. I don't know what it can be. Need help.
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bill-e
Samsung Care Ambassador
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Galaxy S21

Download Malwarebytes from the Play Store and scan your device.  It is the best anti malware program on the market.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3 (VZW)
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userLLpxijztYH
Astronaut
Options
Galaxy S21
Malwarebytes does not find it. Avg doesn't either. It's something with samsung internet and they need to fix it
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bill-e
Samsung Care Ambassador
Options
Galaxy S21

It's either a virus or malware.  If the cleaners can't find it then your only option is to Factory Reset and NOT restore your backup since the bad code is likely in one of your added apps..

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3 (VZW)
0 Likes