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Priority Conversation Messages

(Topic created: 08-25-2022 07:13 AM)
ghjgtvj
Astronaut
Options
Galaxy S21
Being able to set contact message conversation individual as prioroty disappeared. Anyone know how to get this back? 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S21

Hello, welcome to the community. I understand your concerns on wanting to prioritize your messages and I will be more than happy to assist you. 

 

When some conversations are important, you wouldn’t want to miss out on any messages. There are two ways to set select conversations to priority. 

 

You can set the priority of a conversation from the notification shade. But first, you’ll need to receive the notification of text from the person whose messages you wish to prioritize. Once the notification arrives expand the notification shade by swiping from the top of the display. Then long-press on the message. The three notifications settings should appear on the display – Priority, Important, and Other. Tap on Apply in the lower-right corner. A small window should pop up from the bottom of the display alerting you that the conversation has been set to priority.

 

If you don’t want to wait until the person messages you to set their communication to priority, you can set priority conversations from the Settings App. Open your phone’s Settings app and tap on Notifications. Depending on your phone model, you might can access it by going to Apps & notifications, then select Notifications, and choose Advanced under it. Scroll down until you find the Conversation. In the lower part of the display, you’ll see a list of your recent conversations. Tap on the one that you wish to set as priority. Select the Priority setting. 

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2 Replies
BubbleGumYum
Comet
Options
Galaxy S21
You can simply pin the person you talk to the most at the top of your messages. Their messages will always appear on top. Go to messages, hold down the message with the individual you want on top, click the 3 dots on the bottom right corner, select pin to top. You can do this with several contacts
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S21

Hello, welcome to the community. I understand your concerns on wanting to prioritize your messages and I will be more than happy to assist you. 

 

When some conversations are important, you wouldn’t want to miss out on any messages. There are two ways to set select conversations to priority. 

 

You can set the priority of a conversation from the notification shade. But first, you’ll need to receive the notification of text from the person whose messages you wish to prioritize. Once the notification arrives expand the notification shade by swiping from the top of the display. Then long-press on the message. The three notifications settings should appear on the display – Priority, Important, and Other. Tap on Apply in the lower-right corner. A small window should pop up from the bottom of the display alerting you that the conversation has been set to priority.

 

If you don’t want to wait until the person messages you to set their communication to priority, you can set priority conversations from the Settings App. Open your phone’s Settings app and tap on Notifications. Depending on your phone model, you might can access it by going to Apps & notifications, then select Notifications, and choose Advanced under it. Scroll down until you find the Conversation. In the lower part of the display, you’ll see a list of your recent conversations. Tap on the one that you wish to set as priority. Select the Priority setting.