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Original topic:

RCS Chat Features Not Working

(Topic created: 07-18-2021 11:28 PM)
Alexs1993
Cosmic Ray
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Galaxy S21
Hello, for anybody that uses the Google messages app, are you guys having trouble using the chat features too? Mine stopped working from some reason. I'm on AT&T with the S21 Ultra and I've tried everything to fix. I've deleted and downloaded the messages and carrier services app. I've cleared cache and data on both and still nothing. I even did a full reset and nothing. I still get the trying to verify. I like this app better than the stock messages app but it looks like I may have to use that for now

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14 Replies
AED-S22ULTRA
Explorer
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Galaxy S21
Same here
AED-S22ULTRA
Explorer
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Galaxy S21
For some unknown reason my chat features are currently connected. I installed carrier services and kept hitting verify number for 10 days
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5in7
Constellation
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Galaxy S21
Having the same issue. I already contacted T-Mobile, Google, and Samsung. No one can figure out what's causing it.
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ChaosTechNet
Astronaut
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Galaxy S21
Same issue. I'm on AT&T and also using S21 Ultra. I'm literally stuck on verify phone number. To see if it was my phone number or the sim card, I popped it out and put it in another phone which was a Google Pixel 2XL. Chat features worked fine and connected right away. Then I took it out and put it back in my S21 Ultra and it still doesn't work. It's something with the S21 Ultra and AT&T I guess.
Solution
SamsungQue
Honored Contributor
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Galaxy S21

I can see how this issue can be inconvenient. I recommend that you reach out to the developer of the app to resolve this issue. You will be able to find their contact information in the google playstore.