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Original topic:

REFUND ON CANCELED phone orders

(Topic created: 02-15-2021 06:56 PM)
userVvaaAk8SrD
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Galaxy S21

I tried purchasing s21 2ce via Samsung and both orders were canceled BUT my card was charged! What the 

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MrsThang128
Nebula
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Galaxy S21
Samsung can take up to 5 business days to release your funds. It's not the bank. It's the way the transaction is processed.
userVvaaAk8SrD
Constellation
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Galaxy S21

Okay. I will wait and see what happens

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MrsThang128
Nebula
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Galaxy S21
You could also contact your bank to see if they see anything coming in that haven't posted yet. We used to call it "the dark side" at the bank I worked it. We could see transactions days before going into the account. Hopefully they can help you.
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userVvaaAk8SrD
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Galaxy S21

I actually called the bank before calling samsung. The guy from samsung said Its an authorization hold and should drop in few days and if not, let him know 

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MrsThang128
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Galaxy S21
Oh yes. They may have to manually push it through. Stay on them.
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userVvaaAk8SrD
Constellation
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Galaxy S21

I sure will!

userVvaaAk8SrD
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Galaxy S21

Are you using s21

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MrsThang128
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Galaxy S21
yes, s21 ultra
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userVvaaAk8SrD
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Galaxy S21

Oh okay. I got s21

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