Original topic:

RESOLVED:Keyboard Bug Inability to Select Alternate Characters

(Topic created: 12-27-2022 04:42 AM)
RobScorpio
Cosmic Ray
Options
Galaxy S21

image
EDIT - This has been solved ! 
Clearing Cache of Keyboard App.

Then deleting and reinstalling .

The S9 was able to to this by holding and selecting original and new character .

NOW - there is a mini swipe gesture - 
The phone actually showed me the gesture !

That is a smart phone Samsung ! Thanks.

I should be able to select ANY OPTION in the POPUP MENU ABOVE.

But can only select 1 option from the Popup Menu - ONLY THE FIRST OPTION ON ALL or ANY letters.
See the screenshot above - press and hold function BUG .
There are 10 [ TEN ] alternate symbols for the letter 'o'.

I can only select ONE , the others either do nothing or default to the first choice.

This happens on ALL LETTERS .

This means there may be 11 choices on the letter ' o ' BUT I CAN ONLY SELECT 2.

THE MAXIMUM NUMBER OF CHOICES IS 2 [ TWO CHOICES] for ANY and ALL LETTERS DESPITE MULTIPLE CHOICES IN THE POP UP MENU.

Letter 'E ' or 'e ' has about 7 options in the Popup - ONLY 2 ARE SELECTABLE .

Samsung Keyboard / Google Keyboard are the same way .

Galaxy S9 did not have this problem . I need some of the functions which turn letters into musical symbols etc.

EDIT - this was resolved by clearing Keyboard Cache twice and reloading twice.

Problem may have been from Smart Switch working great and I had the S9 KEYBOARD INITIALLY or remnants.

AND - on S9 I could touch and hold down both original and desired character from POP Up Menu - 

But NOW I must drag cursor to new character - which is the normal way !

It's a mini swipe gesture on S21 Android .

On S9 Android 8 - I was just holding both simultaneously - that worked - so maybe I never learned the swipe gesture to select.

Either way clearing chache twice AND deleting keyboard then reinstalling ! 


RESOLVED. Thank you.

image


ABOVE IS THE SOFTWARE VERSION FOR THE KEYBOARD .
A QUICK LINE OR TWO OF CODE IS PROBABLY ALL THAT IS NEEDED .

I suspect 
12 Replies
bkmelas
Comet
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Galaxy S21
I'm not experiencing your issue l. I tested with letter E/e and it's working as expected. Too bad Samsung doesn't allow uploading the video for you to see it.VideoCapture_20221227-090019_1000002671_1672149368.jpgVideoCapture_20221227-090340_1000002672_1672149368.jpg
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RobScorpio
Cosmic Ray
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Galaxy S21
Thanks can you select ANY of the e choices from that Menu ?
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bkmelas
Comet
Options
Galaxy S21
Yes, I can. Did you see the screenshots?
I put out all the choices given
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RobScorpio
Cosmic Ray
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Galaxy S21
I don't need a video and thanks for responding - I can see that it works on your device .

Can you confirm your device AND which software version KEYBOARD you have.

I may try to find THAT SOFTWARE your keyboard is and download that keyboard software version onto my device.

Thanks Again .
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RobScorpio
Cosmic Ray
Options
Galaxy S21
Thanks. Are you on Galaxy S21 ANDROID 13 ?
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RobScorpio
Cosmic Ray
Options
Galaxy S21
I have 2 choices instead of 10
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RobScorpio
Cosmic Ray
Options
Galaxy S21
And I need to use the o with the line through it as a musical symbol
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RobScorpio
Cosmic Ray
Options
Galaxy S21
It works only for two choices
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RobScorpio
Cosmic Ray
Options
Galaxy S21
Can you select the e from the top and bottom row far right - all 9 choices ?
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