Returning items purchased with promo credit

[IAmMyself]

If I return items purchased with promo credit from purchasing the s21, do I get the credit returned, or what happens?

[MrsThang128]

They don't accept returns, unless it's defective. Then, you would just receive the same item.

[Geno71]

I'm not sure if they accept returns on those or not anymore, but in the past, I actually did return a case that I got with a credit, and I got nothing back for it. I didn't pay for it, and they didn't give me any money for it. I figured it was fair.

[SamsungAdam · Accepted solution]

Thank you for reaching out. I wish I was equipped to handle your order information, but instead, I suggest you reach out to our E-Commerce department at, 1-855-726-8721. You'll be in good hands there. Thanks!

[MzBliss]

I am returning something I bought using the promo credit and I called and they told me as soon as they received it they would reissue the promo credit to me. They gave me a confirmation number as well..So guess we'll see.

[SamsungAdam]

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