i have delivered 2x S21 ultra 5g unlocked devices. i have been trying for 2 days to add these phones to my current carrier and they are "ineligible based on imei". i have tried verizon, t-mobile, google fi, etc. and all ineligible.
what is going on here. i was shipped these 2 days ago and cannot use them? is this because the IMEIs have not been released yet?
or are these devices "bad" and i will need replacements?
Solved! Go to Solution.
Just purchased the S21, tried to switch from the 4g plan to Verizons 5G UW, I tried it online and it tells me to check back later. So i called them, spent 3 hours on the phone with them and they are telling its the phone and they have to enter a ticket, which will take 5-7 business days, this is comical........
Hi I bought a 21+ but volte doesn't work. I tried to force 4g but in this case calls didn't work at all. SIM is vodafone (and volte works in other phones) and my phone has a vodafone firmware...
What can I do?
We appreciate your post!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.