I am unable to my ATT S21. The update fails at 25% and the phone restarts, and shows the following message :
the software update could not be installed.
I've tried clearing partition cache, power cycling and factory reset. I'm still seeing the same issue.
When connected to Smart switch, it says that I am already at latest.
my current version is
This has been happening on the AT&T S10 5G since March:
I would appreciate if Samsung and AT&T would collaborate and resolve this issue. Now that it is happening to the newest phones I hope it will get proper attention.