Original topic:

S21+ Automatically Restarting

(Topic created on: 4/21/21 2:27 PM)
GalaxyFan2013
Constellation
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Galaxy S21
Hello everyone, I got my S21+ and it started automatically restarting while I am using, anyone else facing this issue?

I contacted support and sent system logs 10 times but they couldn't find any and asking yo reproduce the issue (now sure how). 

I got this link from automatic support when I call Samsung support.

 Updated link: Please click the support link from Google for full resolution details & steps: https://support.google.com/android/thread/103561027?hl=en

It says update Chrome and WebView which I did but no luck. 

Appreciate your feedback.
4 Replies
xtxr001
Astronaut
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Galaxy S21
My s21+ also keep rebooting today. trying to contact support but didn't get any solution yet.
GalaxyFan2013
Constellation
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Galaxy S21
I did factory reset and only running default apps came with phone and 3 extra apps downloaded but still rebooting. Waiting for support response.
GalaxyFan2013
Constellation
Options
Galaxy S21
It crashed again while I am using Gmail no other app was running. How can we believe this phone.
GalaxyFan2013
Constellation
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Galaxy S21
Update : still same issue, tech support suggested me to to go nearest authorized service center so then can diagnose.
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