- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2021 07:31 AM in
Galaxy S21I have a Galaxy S21 Ultra . After the updates my Facebook messenger won't show incoming messenger calls poping up on screen anymore. I can hear it ring but have to open the screen then open messenger and scroll to the top. I tried searching here and on Google for solutions. I've done every solution I could find and it still won't work. These are the things I've done. I went to app setting and under calls activated the
1-Messenger - Appear on top-activate
2-permissions phone-Allow
3-messenger notifications -messenger/incoming calls-allow
4-mesenger notifications/calls in progress/show as pop up-activated
5-mesenger notifications/show alerts-activated
Is there any other setting that I can activate to fix this?
Solved! Go to Solution.
1 Solution
Accepted Solutions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-05-2021 10:32 AM in
Galaxy S21Hey I can see that you have done alot of troubleshooting with this issue already. Clearing the cache and uninstalling. I recommend at this point reaching out to the developer of the app. You will be able to find their contact information in the play store.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2021 07:47 AM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2021 07:58 AM in
Galaxy S21Force Stop, lower right
Storage, Clear Cache
Storage, Clear Data
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2021 05:32 PM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2021 06:35 PM (Last edited 10-31-2021 06:36 PM ) in
Galaxy S21Yea, that would be the first step to try.
If you haven't already, might try this (should be done anyway, every so often)
Press and hold Side key until you see Power Off - select it to power off the phone.
Now, off to the Maintenance (Recovery) screen:
Press and HOLD the Volume Up key, and while holding, press and HOLD the Side key.
When the Samsung splash screen appears, release both keys. Within a few seconds, you'll see the Maintenance screen, with a number of menu options.
Use the Volume Down key to highlight Wipe Cache Partition. Press Side key, select "Yes".
Now, Use Volume key to highlight "Repair Apps" (should be last menu option). Use Side key to select it.
The phone will automagically restart. Let the phone settle down for a couple of minutes.
... retry
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2021 05:29 PM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2021 05:33 PM in
Galaxy S21
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-05-2021 10:32 AM in
Galaxy S21Hey I can see that you have done alot of troubleshooting with this issue already. Clearing the cache and uninstalling. I recommend at this point reaching out to the developer of the app. You will be able to find their contact information in the play store.
