Original topic:

S21 Plus Black screen

(Topic created: 11-29-2021 04:43 AM)
userkCt8OilsW2
Astronaut
Options
Galaxy S21

post the update of android 12, my mobile screen turned blank and not working. I tried hard reset but still have the same issue. 

I went to service center and they are unable to find the data with the IMIE number and they are not ready to check examine the device as they are not getting any data with the IMIE number. 

Kindly suggest any option to fix the issue. 

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2 Replies
Mrs-Cay
Black Hole
Options
Galaxy S21
Reboot to Safe mode and see if that works.
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iamblue
Supernova
Options
Galaxy S21

have you tried to connect the phone to the PC?

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