Is anyone else ready to use their S21 as a paperweight?! I had my phone 4 weeks before it went to a constant cycle of restarting. I mailed in for service. It was returned late last week supposedly as being fixed. It is not fixed and Samsung wants me to send it back again.
If I send it back, Samsung will have had my phone for longer than I have had a working phone.
How are people that need a phone for work supposed to not lose their job? I have been through 7 circles of **bleep** with Samsung and they do not care.
How can I get rid of this phone or get it actually fixed without being out even more money and without a phone?
I tried last time and Samsung said they didn't do that. ATT said they didn't either. Then Samsung supposedly called ATT and they were going to send me one. Followed up with ATT and they had know idea what I was taking about.
If you have not tried Samsung chat give that a go. You will have to ask them to speak to their supervisor. I have had to do this a week or two ago and they were very helpful.
UPDATE - broke down and mailed last week for the 2nd time. Received update via email that it was being returned unrepaired. Chat can't tell me why. Can't get through via phone for hours or get a call back.