45 days old? I'll get a refurbished phone most likely, which does not sit well with me. The person on the phone says it would be mailed to the closest store, which should already have it in stocks, so any I have to wait 3-5 business days is beyond me.
Simple, pull down the top menu twice to reveal the power button, tap it. Now press and hold the red Power Off button until the green Safe mode button appears and tap that. It will restart in Safe Mode. To return to normal just restart.
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
When I woke up this morning, for example, I saw that the phone had crashed and rebooted overnight. I am not sure how to determine what the offending app is. This started with the issues with Webview and was never an issue previously. I have the same programs running in my phone now that I had before.
Since the reboot is happening randomly, it's not displaying any clearly identifiable behavior that gives warning that it is going to restart. When it restarts, I'm usually not even on my phone using a particular app.
I have uploaded my logs every time it happens but hand not received a response.
@Josearroyo I am sorry to hear that you are having issues with your device and I see suggestions on a possible fix. If you wouldn't mind have you updated your google play store and if you have google chrome as well of course webview as well . Please let me know if this is a solution for you if not I will see if I can look into this further for you .
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I received my warranty replacement today, about 4 hours ago. I haven't even logged into all my apps yet! Is the S21 a lost cause? I just looked down at my phone and it was rebooting! The problem started with my first S21 I purchased on March 11th with Webview issue beginninga few days later. That issue should be resolved by now. It seemed to be resolved, then the random rebooting began.
Am I going to be forced to delete every one of my apps and reinstall one by one? For my work, I have to have Teams, Outlook, authenticator, a company portal, etc. These are apps that are registered to the company's network, so resetting them is a total pain.
My watch has to be wiped too!
I upgraded from S20 and never had any problems with that or previous Galaxy S series phones.