Original topic:

S21 Ultra 5G connection

(Topic created: 09-24-2021 06:35 PM)
SpAgent19
Cosmic Ray
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Galaxy S21
Hello.

 I have been having 5G connections issues with my S21 Ultra. 

Just wondering, anyone else, having 5G connection issues with their S21 Ultra? 

Thanks,
Jamie
(T-Mobile)
6 Replies
Djwhite9
Asteroid
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Galaxy S21
Yesss
Djwhite9
Asteroid
Options
Galaxy S21
Same phone same problem
Djinn311
Cosmic Ray
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Galaxy S21
T-mobile is undergoing some network changes since they acquired Sprint. They are eliminating the 3G network trying to make way for these faster, data hungry devices. I live about 3 miles from a tower and mostly can only get LTE, and also work at the T-mobile call center here in Augusta where I only get LTE.. 😂
SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy S21

I can see how this issue can be for you. Have you tried resetting the network settings on your phone? Have you tried swapping out your sim card? Have tried reaching out to your service provider?

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SpAgent19
Cosmic Ray
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Galaxy S21
Yes, I have done all that.

I was told, the last Samsung update caused 5G connection bug.
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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy S21

I can see how this is frustrating. Are you having issues with wifi connections? Does this issue still happen when your phone is in safe mode?

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