Original topic:

S21 Ultra 5G issues

(Topic created: 07-15-2021 11:45 AM)
ohammonds
Constellation
Options
Galaxy S21
When answering incoming calls, cannot hear caller unless I switch to speaker. Calls going directly to voicemail but phone never rings. Obtained new SIM card yesterday, still same issues.
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3 Replies
Blue7
Red Giant
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Galaxy S21

which carrier? contact the carrier and see if they can help 

usually, call/text issues are a temporary network issue

or submit an error report on samsung members app > + button > error report if you think it's a software issue

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ohammonds
Constellation
Options
Galaxy S21
T-Mobile
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Options
Galaxy S21
If the previous post didn't work, check sound settings, advanced settings, audio output and duel audio output, Bluetooth settings check make sure you are not using audio to portable devices accessories, check accessibility settings for conflict of add-ons
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