Original topic:

S21 Ultra Bluetooth Issue

(Topic created on: 2/22/21 11:48 AM)
userLyWtiehlQx
Astronaut
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Galaxy S21

My S21 Ultra won't stay connected to my cars bluetooth. Sometimes when I make a call through the car the audio comes through the device and not the car. This is the same when receiving a call even when using the button on the car to answer the car. This happens on about 50% of calls and is really frustrating. For the record I don't have Android Auto and my old S10 worked absolutely fine.

Has anyone else had this? I contacted Samsung and they suggested the following

Resetting the phone

Clearing the cache

Repairing the phone

Factory reset

 

None of these have worked. Does anyone else have any ideas? Surely this is a software issue that Samsung need to fix with an update?

4 Replies
ChaoticCalm71
Astronaut
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Galaxy S21
Having the same problem,wasn't an issue until the most recent update but no one seems to want to help.
SeddieDigital
Astronaut
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Galaxy S21
I also have a s21 Ultra and nothing stays connected via bluetooth for long, started after most recent update
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latoplano_6_625
Red Giant
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Galaxy S21

does it disconnect in the middle of listen to music or using the bt?

try submit issue on samsung members app.

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useryPkuUfnYGq
Constellation
Options
Galaxy S21

I have the same issue here. S21 Ultra won't connect to the Bluetooth at 90%oc the time. Even if it is connected, it will disconnected after a few minutes. 

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