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S21 Ultra - Cant change Notification Sound for texts

(Topic created: 02-03-2021 02:50 PM)
userPHqbE6X3xs
Constellation
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Galaxy S21

Galaxy S21 Ultra - Can't change notification alert sounds. Phone keeps using "Verizon alert" notification sound for text messages even though it is not selected. 

Any other phone notifications come through correctly... only texts cannot change the audible alert.

Phone has the latest update as of 2/3/21

Wondering if it was coding ported over from data transfer of old S9+ or if other verizon customers were able to change their Notification sound without issues?

Settings/Sounds and Vibrations/Notification Sound

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Solution
Nemanteo
Astronaut
Options
Galaxy S21

Had trouble finding it but finally... You can change the sound for any app on Galaxy S21. 

For text messages go to the app Settings->Notifications and tap on General notifications. It looks like just a toggle but actually opens the entire menu with different notification settings.

  • Similar with the other apps. Go to phone settings -> Apps and select your app. Go to the Notifications page and tap on the Messages option (also toggle). Opens a new menu with different notification options. 

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14 Replies
benzilla
Constellation
Options
Galaxy S21
I have had the issue where I haven't been able to change any of my notification sounds from the default one. on my s9 there would be like a different sound for snapchat, facebook messenger, etc, but these are all just the default one. even when I went in and supposedly changed the sound for text messages it didn't actually change
StevenVeldt
Constellation
Options
Galaxy S21

I agree with benzilla. I'm looking for the unique app notification sounds. With that I know what I can ignore and what I should address. When every app notifies with the same sound it can be a little annoying. 

JessLeighB
Astronaut
Options
Galaxy S21
I found that I can change an individual chat notification on the S21, but not within a group chat. I had a few group chats with the lowest tone notification and now they're all the same.
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Solution
Nemanteo
Astronaut
Options
Galaxy S21

Had trouble finding it but finally... You can change the sound for any app on Galaxy S21. 

For text messages go to the app Settings->Notifications and tap on General notifications. It looks like just a toggle but actually opens the entire menu with different notification settings.

  • Similar with the other apps. Go to phone settings -> Apps and select your app. Go to the Notifications page and tap on the Messages option (also toggle). Opens a new menu with different notification options. 

View solution in context

user3LM3hLyZph
Astronaut
Options
Galaxy S21

Thanks! This worked. I was going crazy thinking every notification was a text. Really poor job on Sumsung for screwing this up.

camisatt
Astronaut
Options
Galaxy S21
this worked, thank you!!
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VirginiaUSA
Cosmic Ray
Options
Galaxy S21

That solution doesn't work for me.  Maybe the difference is that I am using Verizon Message+ for text messaging.  I can change the notification for other apps, but not this one.  If I change it in the app, it changes the default notification for the phone.

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bill-e
Samsung Care Ambassador
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Galaxy S21

@VirginiaUSA 

I can change the Message plus sound.  Settings-> Notifications->Message+(long press)->New Message(Long Press) then Long Press on Sound and select the sound.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
usertusDDVAVOw
Constellation
Options
Galaxy S21

When I press "settings", "notifications," there is no "messages" to press.