I have a S21 Ultra factory Unlock from Samsung, for some reason since i update the phone to 3.1 UI the double tap on screen to turn off is no longer working at all, I did all those solution, turned of double tap turn off screen and turned it back on, and the magnification or accessibility buttons or zoom never been touched and they are off and still have that issue for double tap to turn off the screen i even restart the phone. I wish i never done the update if that amazing feature was going to be disabled:unamused_face:, PLEASE HELP ME OUT WITH THIS SAMSUNG
im not too sure about the bestbuy, they usually ask if i purchased the phone from them or not in order to help me with anything. but i might stop by they might help me with that.
it doesn't work either way, double tap to wake up works on lockscreen but double tap to sleep it doesn't work, we did lots of troubleshooting. putting the phone in to safe mode,Factory reset my phone, magnification or accessibility buttons been off, anything i do it doesn't work.