JUMP TO SOLUTION Solved

Original topic:

S21 Ultra/Fitbit versa 2

(Topic created: 02-07-2021 01:47 AM)
dggabbard
Asteroid
Options
Galaxy S21
Or these two items compatible with each other?
The app on the phone will communicate with the watch, however when i try to put watch on phones bluetooth i get the message that a app is needed, can someone help me with this please??
11 Replies
MarvinG84
Comet
Options
Galaxy S21

Did you have the Fitbit to a previous Samsung phone? I did a quick google search and it looks like people were having the same issue with their S20's and S10's as well. 

dggabbard
Asteroid
Options
Galaxy S21
yes i had it on a note 9
MarvinG84
Comet
Options
Galaxy S21

If you type fitbit versa 2 bluetooth issues on google, this comes up:
On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on. If your Fitbit device doesn't sync, restart it. ... If your Fitbit device still doesn't sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync.

0 Likes
Reply
userSrWLDEdit8
Astronaut
Options
Galaxy S21
I just upgraded from an S9 to S21+, the only way I could get my Versa 2 to connect was to remove it from my Fitbit account and factory reset the watch. After that, I didn't have any trouble setting it up as if it were a new device on the Fitbit app.
dggabbard
Asteroid
Options
Galaxy S21
i have tried all these steps but i still get the same message "a app is need to do this function "
betancd
Comet
Options
Galaxy S21
Absolutely! I am using a Fitbit Sense with my S21 Ultra with no issues
0 Likes
Reply
dggabbard
Asteroid
Options
Galaxy S21
i have tried everything possible that has been suggested but i still get the same message "A app is needed to use this device "
DavidKingTN
Asteroid
Options
Galaxy S21
I had to unsync my Versa 2 and act as if I were adding a new device and it connected just fine. Make sure to remove it from Bluetooth list first, then go through the setup process. I have the S21 Ultra and Versa 2 and they're now working just fine. Let me know if you have any more problems.
Kc4braves
Astronaut
Options
Galaxy S21
I tried everything and can't get it to sync. I removed from blutooth list which didn't help. Finally decided to set to factory settings and now can't use at all. Phone doesn't recognize it. 😭
0 Likes
Reply