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Original topic:

S21 Ultra Speakerphone Volume Too Low

(Topic created: 06-30-2021 08:27 AM)
userzolYeWKL33
Constellation
Options
Galaxy S21

How can I increase the Speakerphone volume?

When I play media, the volume from my phone is fantastic and very loud. However for phone calls using speakerphone, I can't get the volume anywhere close to this level. I need to use the speakerphone and hold the phone to my head at the same time. 

I am using a Samsung Galaxy S21 Ultra.

1 Solution


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Solution
Beaker1
Astronaut
Options
Galaxy S21
I resolved the issue. It had something to do with the phone app that I have been using. Thanks.

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6 Replies
bill-e
Samsung Care Ambassador
Options
Galaxy S21
Have you tried it in Safe mode? The speakerphone works fine.

Perhaps it is an app causing the issue or perhaps an audio routing issue.

So try the Safe Mode and also maybe clearing the cache of your Phone app
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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userzolYeWKL33
Constellation
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Galaxy S21

No difference in safe mode. Don't really have any apps installed as it's a new phone.

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iamblue
Supernova
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Galaxy S21

volume while on the phone could be a network issue, check with your carrier as well 

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userzolYeWKL33
Constellation
Options
Galaxy S21

I don't think the carrier can remotely limit the volume of my phone specifically only when using speakerphone.

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bill-e
Samsung Care Ambassador
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Galaxy S21
So if it's brand new why not try a factory reset. Did you buy it locally or through Samsung. In any case if the reset doesn't work bring it in to your carrier as maybe they can help
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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Solution
Beaker1
Astronaut
Options
Galaxy S21
I resolved the issue. It had something to do with the phone app that I have been using. Thanks.

View solution in context