Original topic:

S21 Ultra Won't Update Software

(Topic created: 01-07-2022 08:45 PM)
user8JbEhu9kSa
Asteroid
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Galaxy S21
Has anyone else's S21 failed to update since January 2021? Mine updated straight out of the box, but not one update since, not even a security patch. Just curious if anyone else is experiencing this or if their is a solution out there. Can't find anything else about this issue on the interwebs.
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8 Replies
andyy98
Halo
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Galaxy S21
I have not received that kind issue. I have the s21 ultra and get monthly updates and even had the beta version of UI4.0. have you tried manually checking for updates? You might have a phone service that hasn't received the newest updates.
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user8JbEhu9kSa
Asteroid
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Galaxy S21
I manually check every time I see that my carrier has rolled out an update. No luck.
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Coldheat06
Galaxy
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Galaxy S21
Try updating through the SmartSwitch Windows app

https://www.samsung.com/us/support/owners/app/smart-switch/

It also allows you to backup your samsung device to your computer
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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Jc3363
Astronaut
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Galaxy S21
Not working for me either
user8JbEhu9kSa
Asteroid
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Galaxy S21
SmartSwitch also did not work.
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Members_ymmv9wE
Constellation
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Galaxy S21

I am having same problem with s21 fe unlocked on verizon my wife had same issues last year with s20 fe I have found no information either to figure it out. my wife says hers will eventually update but it takes several weeks of trying and failing.

 

userzuLaYYtGod
Astronaut
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Galaxy S21

Do a soft reset! Hold down volume down key and lock key for 30 seconds I can't believe this just worked on my s21 ultra since Nov! Came back on and instantly started updating finally

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user8JbEhu9kSa
Asteroid
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Galaxy S21
That did not work for me unfortunately. Surely somebody knows a way to force an update, right?
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