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Original topic:

S21 Ultra camera problems.

(Topic created: 07-18-2021 03:21 PM)
Alex94
Astronaut
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Galaxy S21
I just received my brand new S21 Ultra. I was excited to test the camera and was extremely  disappointed  with the results. Photos are blurry and there's a horrible lag when taking a photo. I looked up every possible fix i could find and tried it. I checked to make sure the plastic was removed, I cleared the cache, I updated the software then checked that there were no more updates, I restarted the phone, I restarted the camera app itself, I removed the phone case, I cleaned the lenses with a phone cleaning wipe and a microfiber towel, I updated the apps, I also have not put on any lens protector, I tried pro mode and regular camera mode, I tried auto tracking on and off. I've tried scene optimizer on and off. I might have missed something else I tried but nothing I've tried so far has worked. Any ideas? 

I've attached an example photo.
image




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bill-e
Samsung Care Ambassador
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Galaxy S21

@Alex94 can you post a pic and the settings used?  

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Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
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Alex94
Astronaut
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Galaxy S21
Here's a few test shots on a stationary object within 2 seconds of each other. The only variable was the mode used. Everything else from light, angle, zoom, ratio, and focus were constant between the three as far as manual settings go.

Night: F1.8, 1/119 s, 6.70mm, ISO 20, WB auto, no flash.

Pro: F1.8, 1/120 s, 6.70mm, ISO 20, WB auto, no flash.

Photo: F1.8, 1/120 s, 6.70mm, ISO 32, WB auto, no flash.20210721_091705_13578.jpg
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Alex94
Astronaut
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Galaxy S21
This was one I took in burst mode. He was practically stationary and it still came out blurry even with auto tracking turned on. F1.8, 1/120 s, 6.70mm, ISO 25, WB auto, no flash. 20210719_181504_028_saved_13583.jpg
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Wolfie67
Astronaut
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Galaxy S21
I am still learning my camera on my Samsung Galaxy A10. I sometimes have issues, but out of all of the phones I've had, this one has the best camera.
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Alex94
Astronaut
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Galaxy S21
Unfortunatly, i'm not familiar with the differences between the A10 and the S21 Ultra.
Wolfie67
Astronaut
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Galaxy S21
This is my first Samsung and I love it. I'm usually not able to get a decent picture of the moon. 20210623_232019_446.jpg
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bill-e
Samsung Care Ambassador
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Galaxy S21

@Wolfie67  Here's an S21Ultra moon shot

20210326_230726.jpg

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Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
Wolfie67
Astronaut
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Galaxy S21
Now THAT is a moon shot love to take.
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buckchucko
Cosmic Ray
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Galaxy S21
My moon shotFull moon20210624_6972.jpg
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user9gtOF0WxLk
Constellation
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Galaxy S21
Unable to find pictures I have taken.
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