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Original topic:

S21 Ultra glass adhesive issue?

(Topic created: 03-15-2021 12:20 PM)
RyuDrinksTheDew
Constellation
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Galaxy S21
There is nothing wrong with the actual OLED panel, but at the top of my screen, there is a weird buddle?

The screen works perfectly. I've never dropped it or anything that would have causes some sort of damage. It's just bothers me since the phone is brand new. The only thing I can think of is maybe the adhesive holding the glass down didn't hold there? 

What do you all think?

Edit: There is no screen protector installed, forgot to mention that. Also, it didn't come pre-installed with one, I checked.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S21

Thank you for reaching out. The unit will require service. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

 

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

4. Private message: http://bit.ly/2JH2rq2

5. UbreakIfix: https://www.samsung.com/us/support/ubreakifix


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user751201tmO21
Honored Contributor
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Galaxy S21
Did you buy from a carrier - if yes, go to a local store to have it checked out.

Did you purchase from Samsung? If yes, and there's a local Samsung store, go there ... otherwise call Samsung Support.

It does appear to be an "adhesive" issue
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W1ng37
Astronaut
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Galaxy S21
I have exactly the same issue
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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S21

Thank you for reaching out. The unit will require service. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

 

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

4. Private message: http://bit.ly/2JH2rq2

5. UbreakIfix: https://www.samsung.com/us/support/ubreakifix


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S21

An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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