Phone crashes everyday and restarts its self. I do not want to factory restart but is that the only way to fix this issue?
There are so many different reasons that a crash can happen from software to hardware problems. To eliminate the possibility of a software cause, you will be hard-pressed to get around a factory reset as part of diagnosing this issue. I'm sorry that I don't know anything more helpful than this.
submit an error report via samsung members app > + button > error report when it happens again or take it to either ubreakifix or samsung care store and see if they can help
Its happening to me too. I fear they messed up the softwear somehow, and just haven't fixed it yet. Either way, it gets really annoying, especially during the really bad crashes.
I can't be without a phone that long, they should assume no one else can either. I'll just bring it to my phone provider soon, if they don't release an update.