S21 Ultra, voicemail, VPN

[Sedona857]

I just got the S21Ultra and after my 30day free visual voice mail premium trial, I went to the basic visual voicemail.  I have a VPN and I realized I was not getting my voice mail notifications showing in my phone app but I was getting error messages that VVM had an error and the only way to get my VMs was to dial in.  If I turn off my VPN I am able to see my VMs on  my phone recently and push VM icon in the phone app to receive.  No dialing in needed.

I tried to trouble shoot with my VPN provider but nothing except turn it off worked.  

This same VPN worked on my S8+ so what changed?  I did initially talk to Verizon about it since I never remember seeing the term Visual Voicemail even just the basic not premium type. The difference is that you don't see the "message" typed out but you do see that a VM was left and you just push on VM icon.

Anyone else?  I'm about ready to dump my VPN (not just for this...)

[Anonymous]

Use tracker control app from f-droid

[LongHiker · Accepted solution]

@Sedona857 Voicemail is a carrier provided service. You will need to talk to your carrier to see if there is a resolution. 

[SamsungJace]

Hi there, as @LongHiker said your voicemail is controlled by your carrier so you'd need to speak to them about any features or trials.