Original topic:

S21 Ultra

(Topic created: 01-31-2021 11:39 AM)
Shui
Astronaut
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Galaxy S21
When I had the S10, there was a visual voice-mail icon on the phone keypad for easy access. 

None on S21. Is there a way to add??
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SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy S21

You may need to download the corresponding app from your carrier. I'd recommend speaking with them directly to see which app they require you to use. 


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Gemini21
Halo
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Galaxy S21
If you are with T-Mobile, you can go to Google Play Store and download the visual voice-mail app.
Shui
Astronaut
Options
Galaxy S21
thanks for reply. however, I have at&t
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bill-e
Samsung Care Ambassador
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Galaxy S21

I don't know why it wasn't on your phone but it is in Play Store

AT&T Visual Voicemail - Apps on Google Play

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy S21

You may need to download the corresponding app from your carrier. I'd recommend speaking with them directly to see which app they require you to use. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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Shui
Astronaut
Options
Galaxy S21
thanks for the replies. I have the VV app. I was just wondering how to have the app icon appear on the keypad screen. no biggie tho.
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plano-mano
Red Giant
Options
Galaxy S21

by keypad, you mean the numbers you dial to make a call in phone app?

long press '1' will direct you to voicemail, but not vvm

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Shui
Astronaut
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Galaxy S21
yes that screen. ok thks.
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