Original topic:

S21 audio dropping during calls

(Topic created: 06-20-2021 11:47 AM)
userc0qNpMlXXm
Constellation
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Galaxy S21

Has there been a fix for this yet? Partway through calls the other person cannot hear me but I can still hear them. I have had my s21 replaced 3 times now by Samsung the newest one arrived yesterday so I haven't been able to fully test it yet, however I am not holding my breath...

Is this also a problem with the s21+ and ultra or should I just get a refund and buy one of those instead?

I find it hard to believe a phone that costs 800 quid cannot make a decent phone call....

4 Replies
Andytheman
Comet
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Galaxy S21
No one at Samsung suggest you call your carrier? Sounds like a carrier issue.
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user0vSs6XRgTO
Constellation
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Galaxy S21
Spent two days talking to carrier. It's a Samsung issue
AlePengu
Cosmic Ray
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Galaxy S21
Yes it's a Samsung issue. This phone is FULL of issues. Get a refund and change phone brands. They are a terrible company, won't even give me a replacement for a phone I just got. Unbelievably disappointed.
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Blue7
Sun
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Galaxy S21

have you tried it in safe mode? I'd suggest contacting your carrier for call-related issues. 

 

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